Terms & Conditions

1. About us: 
a. Welcome to our official merchandise portal. This is owned and operated by B4U Broadband (India) Pvt Limited, Magnum House, Plot No.114, Road No.15, Next to SRL Ranbaxy, MIDC, Andheri (East), Mumbai 400093 (“B4U,” “we,” “us,” or “our”) provide various products to you when you visit or shop, use products or services purchased from us, or use our mobile sites. We provide the products and services subject to the below mentioned terms and conditions (“Terms”). 
b. B4U reserves the right to change these Terms without notice to you in relation to future sales. Please check this section regularly for any change in these terms.

2. Basic terms: 
These terms apply to products supplied by us which have been ordered online from B4U website at www.b4utv.com. By continuing with a purchase, it is deemed that you have read, understood and agree to these terms and conditions and are of legal age to browse and order from this website.

3. Order and Pricing:
a. While browsing through our website, you can add item(s) to your shopping bag or proceed to the checkout, once you have completed your shopping. Items in your shopping bag are not reserved and may be purchased by other clients. You may choose to register your email address to the waiting list for notification of arrival of a selected product, in the event it goes out of stock.
b. When you place an order with us, you are offering to purchase a product, representing that you are of legal age to form a binding contract with us and representing that all information you provide to us in connection with such order is true and accurate.
c. The receipt by you of an order confirmation does not constitute our acceptance of an order. We retain the right to refuse any order request made by you. We reserve the right to decline your order in the event that we are unable to obtain authorization for payment, there are shipping restrictions for a particular item, or we do not have the item in stock or for any other reason.
d. We reserve the right to limit the number of items ordered and/ or to refuse service to you without prior notification. 
e. All features, specifications, products, prices of products and services, discounts, promotions and offers described in our website are subject to change at any time, and we reserve the right to make changes to them without notice to you. 
f. We reserve the right to modify the final sale date of any products sold for a limited period of time without notice to you, including by ending the sale period earlier than originally advertised, or by extending it beyond the originally advertised final sale date. 
g. Products are available while supplies last and may only be available to be shipped to certain territories. If on receipt of your order the products are out of stock, we will inform you and refund or re-credit you for any sum that has been paid by you for the unavailable products.
h. All prices and products advertised are subject to change. All prices are shown in US dollars and may be subject to taxes as stated in the tax section below. 
i. The description and price of products will be as shown on the website at the time you place your order. Every effort will be made to ensure that prices shown on the website are accurate at the time of purchase. In the event that an item lists an incorrect price, either due to typographical or other error, we shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has already been charged for the purchase and the order is cancelled, we will credit your account in the amount of the incorrect price.
j. B4U is under no obligation to accept any order.
4. Payment:
a. We currently accept payments by Cheque and Bankers Draft or Cash, payable to “B4U US Inc.,” and posted to “B4U Merchandise, C/o B4U US INC, 39 w 32nd Street, Suite #1401, New York NY 10001”
5. Delivery:
a. We currently do not have the ability to supply products to destinations other than the USA and UK via the website. If you are shopping from outside the USA and UK, please contact us directly to place your order as terms and conditions, shipping prices and delivery times will differ to those stated on our website, if we agree to deliver to your territory. Kindly telephone us on +91 22 40902 100 or email us at b4umerchandise@b4uworld.com.
b. All delivery times quoted by us on our website at the time of order or in email are estimates based on availability, normal processing and delivery times. We may deliver items from the same order separately but will charge for postage and packing as per the original order.
c. Products ordered will be delivered to the address given when the order was placed, subject to receipt of an order confirmation email.
d. Products will be sent by either by Speed Post or Private Courier. We will endeavour to deliver the products within 7-14 days of receiving your payment unless otherwise stated on the website, or advised by email from us. Delivery of product to you will be considered to have occurred once the product is placed with Speed Post or Private Courier, or any other service we may use for delivery.
e. If there is no one available at the delivery address to accept delivery of the products, you will be notified of an alternative delivery date or place to collect the products. However, we do not guarantee the same and cannot accept responsibility for large products that are returned to the post office and remain uncollected.
f. A signature will be required on delivery for couriered purchases. Receipt of a signature at the delivery address for any order will act as proof that the order has been delivered to you.
g. If we are unable to deliver your order within 30 days from the date of payment, we will inform you as soon as possible and you will be entitled to cancel the order and obtain a full refund that will be paid to the credit or debit card with which you originally paid for your order.
h. We are not liable for any loss or damage suffered by you through any unavoidable delay in delivery of an order. We are not liable for any damage which occurs to an order after a delivery has been made.
6. Return and Exchange Policy:
a. In cases of any products that are faulty, damaged or wrongly supplied, that you have purchased from us online, you may return it for online store credit within 7 days of receipt of the order. Items must be returned with their original packaging and in perfect, unworn and unused condition. 
b. However, we cannot accept returns on items purchased during sales or special promotions, custom orders or international orders. We accept no responsibility for products damaged or lost in transit.
c. To return or exchange an item, please email us at b4umerchandise@b4uworld.com to register a return/ exchange request and we will issue a request token number. Items cannot be accepted for a return or exchange without this token number.
d. Store credit is issued upon receipt of the item. Refunded credits do not include shipping costs.
7. Privacy:
B4U does not disclose buyer’s information to third parties. Please see our privacy policy available at www.b4utv.com for further details.
8. Other Terms:
Please refer to our terms of use available at www.b4utv.com for the general terms of use of our website.